Employee Management
Time Tracking
Payroll Processing
Leave Management
Analytics
Compliance

Frequently Asked Questions

Everything you need to know about PunchFlow. Can't find the answer you're looking for? Reach out to our team.

PunchFlow is an all-in-one HRMS and Payroll software designed for modern businesses of all sizes. Whether you're a startup with 10 employees or an enterprise with 10,000, PunchFlow simplifies attendance tracking, payroll processing, leave management, compliance, and employee data management in one unified platform.

Most businesses are up and running within 30 minutes. Our guided onboarding wizard helps you import employee data, configure company policies, and set up attendance devices. For larger organizations, our implementation team provides white-glove setup assistance.

Yes! We offer a 14-day free trial with full access to all features. No credit card required. You can explore every module — attendance, payroll, leaves, reports, and more — before making a decision. Start your free trial here.

PunchFlow follows a simple per-employee-per-month pricing model. We have three tiers: Starter (for small teams), Professional (for growing businesses), and Enterprise (for large organizations with custom needs). Annual billing saves you 20%. Contact our sales team for a personalized quote.

Absolutely not. Our pricing is transparent — you only pay for the employees you manage. There are no setup fees, no hidden charges, and no surprise add-ons. Biometric device integration and mobile app access are included in all plans.

Yes, you can upgrade, downgrade, or cancel your subscription at any time. If you cancel, your data remains accessible for 30 days so you can export everything. We believe in earning your business every month, not locking you in.

Yes, PunchFlow is fully compliant with Indian statutory requirements. We automatically calculate PF, ESI, Professional Tax, TDS, and other deductions based on the latest government rules. Compliance reports and challan generation are built-in, so you never miss a deadline.

Yes, employees can log into the self-service portal or mobile app to view and download their payslips anytime. Payslips include a detailed breakdown of earnings, deductions, and net pay. They can also download Form 16, tax summaries, and annual statements directly.

PunchFlow supports full salary revision workflows. You can backdate changes, compute arrears automatically, and apply them in the next payroll cycle or as a separate payout. All changes are tracked with an audit trail for complete transparency.

PunchFlow supports multiple attendance methods: biometric devices (fingerprint/face recognition), mobile GPS-based check-in, web portal clock-in, QR code scanning, and geofenced attendance. You can use one or mix multiple methods based on your workforce needs.

Yes, PunchFlow has a powerful shift and roster management module. You can create rotating shifts, night shifts, split shifts, and custom schedules. The system automatically calculates overtime, shift allowances, and late-coming penalties based on your configured rules.

Yes, the PunchFlow mobile app supports offline mode. Field staff can mark attendance even without internet connectivity. Data syncs automatically once the device is back online, with GPS coordinates and timestamps preserved for audit purposes.

Security is our top priority. PunchFlow uses 256-bit SSL encryption for all data transmission, stores data in SOC 2 Type II certified data centers, and maintains regular automated backups. We are GDPR compliant and follow strict role-based access controls (RBAC) so only authorized users can access sensitive data.

Yes, PunchFlow offers granular role-based permissions. You can create custom roles (e.g., HR Manager, Payroll Admin, Department Head, Employee) and define exactly what each role can view, edit, or approve. Multi-level approval workflows ensure sensitive actions require proper authorization.

Yes, PunchFlow is fully GDPR compliant. Employees can request data exports, request deletion of personal data (right to be forgotten), and manage consent preferences. We never sell or share your data with third parties. Our privacy policy is transparent and regularly audited.

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